Skills On A Resume For Customer Service. You will notice that the list of required skills may vary based on the position you are applying for. As a Customer Service Representative, you are the first impression that a customer or potential customer will get about the company you're affiliated with.
First up is Margo, who is a recent grad looking for a job in customer service. Customer service professionals hone their active listening skills when they listen to what a customer says, then ask questions to clarify what they've heard before delivering a response. It's important to hire people who genuinely want to help your customers succeed — and to pay rates that are attractive to skilled professionals.
Hence, it is crucial to build a resume that is unique and effective.
A study by Korn Ferry International, an executive search recruitment firm, found that active listening is the most important competence for any workplace.
Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. Browse Customer Service Administrative Assistant resume samples and read our guide on how to write a Customer Service Administrative Assistant resume. So in many ways, a good.