Functional Customer Service Resume

Functional Customer Service Resume. Complete guide to writing a customer service representative resume. A Customer Service manager resume should include much of the same, with the most relevant job experience given priority. - Resume Templates for Customer Service: Education and Certifications. - How to Write a Customer Service Cover Letter.

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Two formats to adhere your resume are chronological and functional. Learn to list skills, objective and summary in customer service Proven expert at helping customers by finding creative solutions. A functional resume focuses on your professional skills, and lets you downplay any gaps in your work history.

If you're a career changer, you might want to take a peek at what the functional resume format looks like.

For a Customer Service Representative resume, your reverse-chronological work history should be the focus, with your education history and skills coming in second place.

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Customer services resumes must show people skills, communication, coordination, and negotiation skills, including experience of handling complex problems. Functional Resume Example - Writing Tips. If you've ever worked in customer service, you know that it's a job that may not be glamorous, but is totally necessary.